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Frequently Asked Questions

Q – I want to join the military, how do I schedule an appointment for processing at MEPS?
A – Applicants for military service cannot schedule themselves for processing at MEPS. The enlistment process begins by visiting a local armed forces recruiting center and meeting with a service recruiter, once the recruiter completes all initial screening they will schedule a MEPS visit.

If you do not have a recruiter please call or visit your local armed forces recruiting center to begin the recruitment process. You can also obtain information and chat with a recruiter via the following websites:

Army - http://goarmy.com

Marine Corps - http://www.marines.com

Navy - http://www.navy.com

Air Force - http://www.airforce.com

Space Force - https://www.airforce.com/spaceforce

Coast Guard - http://gocoastguard.com

National Guard - http://www.nationalguard.com

Air National Guard - http://www.goang.com
Q – I DID NOT SCORE HIGH ENOUGH ON THE ASVAB TO BE PLACED IN MY DESIRED SPECIALTY, WHEN CAN I RETAKE THE ASVAB?

A - Following the initial ASVAB testing session applicants must wait 1 calendar month to retest. After the first retest, an applicant must wait an additional 1 month before testing again. After the second retest, an applicant must wait six months between all subsequent retests.

Please contact your recruiter for assistance in scheduling an ASVAB testing session.
Q - I want to improve my ASVAB score, can you recommend or provide study materials?
A - Per DoD Manual 1145.02, "MEPS and recruiting personnel may not use ASVAB tests, locally developed test questions, test aids, or commercial study guides to familiarize applicants or potential applicant with the ASVAB. Applicants may be advised that commercial study guides are available; however, commercial study guides will not be maintained in any MEPS or MET site facility, or in the possession of MEPS and recruiting personnel for use by applicants.

The MEPS and recruiting personnel will not participate in applicant study preparation, nor provide or recommend actions that would afford an applicant with an unfair advantage towards improving ASVAB scores. The TAs will report anyone seeking inappropriate testing assistance to the MEPS commander.
Q – I recently processed at MEPS, how do I request copies of my MEPS records?

A - Detailed instructions for requesting individual records can be found here: https://www.mepcom.army.mil/Home/FOIA.aspx

Please send queries regarding the status of your request through our Contact Us form below this FAQ, selecting the Freedom of Information Act Office as the recipient
Q – I left my vital documents (birth certificate, Social Security card, etc.) at MEPS, can you please mail them to me?

A – USMEPCOM does not retain any personal identifying documents. Please contact the Service Liaison who assisted you during your MEPS visit.

Please call the main number for the MEPS you visited, select the option for Service Liaisons, then the appropriate Service Branch. They should be able to assist you in recovering your vital documents. MEPS telephone numbers can be found here: https://www.mepcom.army.mil/Home/MEPS-Phones/
Q – I have a specific medical condition, will I be disqualified by the MEPS?

A – Your best recourse is to gather all your medical documentation prior to your visit with your recruiter. They are familiar with enlistment standards and are best positioned to advise you of your suitability for Service.

Your recruiter will send your supporting medical documentation to the MEPS for prescreening by a medical provider. One of three determinations will be made: qualified for further processing, disqualified in accordance with DoD standards, or additional documentation and/or testing may be requested prior to making a determination.
Q – I WAS DISQUALIFIED BY MEPS FOR A MEDICAL CONDITION; HOW DO I OBTAIN A WAIVER?

A –All enlistment waivers are submitted by the individual sponsoring Service representative and determined by the corresponding Service Medical Waiver Review Authority. USMEPCOM cannot assist in waiver requests.

Your recruiter will guide you through the enlistment waiver process.
Q – My request for a service waiver was denied, can I contest this decision? Do I have any options?

A – All enlistment waivers are submitted by the individual sponsoring Service representative and determined by the corresponding Service Medical Waiver Review Authority. Please see your recruiter for further guidance.
Q – I processed through MEPS several years ago, do you still have copies of my records on file?

A – Maybe. If you qualified and enlisted, all records were transferred to your Service Component upon your accession, you will have to contact your servicing Human Resources command for assistance.

If you were disqualified for enlistment, USMEPCOM may have all, or a portion, of your processing record, depending on how many years have passed.

Personal records may be requested under the provisions of the Privacy Act. Detailed instructions for requesting individual records can be found here: https://www.mepcom.army.mil/Home/FOIA.aspx
Q – My personnel records are missing an important document, can you please send me a copy from your files?

A – Your records were transferred to your Service Component when you shipped out from MEPS. Please contact your servicing human resources command for assistance.
Q – I am a military veteran, how do I obtain a copy of my DD Form 214 or medical records?

A – Please contact the National Archives to obtain copies of your military service records or medical records, their website has instructions for requesting veteran’s service records: https://www.archives.gov/veterans
Q – I would like to obtain employment with your organization as a civilian, how do I apply for a position?

A - All USMEPCOM job announcements are posted on https://www.usajobs.gov and must be applied for through the USAJobs site. The site has instructions for creating a free account and posting your resume against a vacancy.
Q – Can I schedule an appointment to have a new identification card issued at MEPS?
A – USMEPCOM does not issue identification cards. This can only be done at a Defense Enrollment Eligibility Reports System (DEERS) office. Please see the following website for assistance: https://idco.dmdc.osd.mil/idco/
Q – How do I verify the employment status of USMEPCOM employees?

A - USMEPCOM does not provide employment verification services; the U.S. Government offers an automated system wherein government employees provide links to verify employment status. Please see the following website for the employment verification process: https://www.dcpas.osd.mil/Content/Documents/DCPDS-EV-FactSheet-LO.pdf
Q – How do I locate or contact a military service member?

A - See the following website to locate military service members:

https://www.defense.gov/ask-us/faq/Article/1784508/how-can-i-locate-a-service-member-or-veteran-how-can-i-contact-a-service-member/
Q - Can you verify if an individual is a member of the military, they are asking me for assistance and/or money?
A - We frequently receive inquiries asking for verification or contact information for people claiming to be in the military. Most often the requestors are involved in a virtual relationship with the individual and have been asked to provide assistance or money. The Privacy Act precludes us from releasing personal information, however the preceding FAQ item provides instructions for contacting service members through official channels.

We strongly encourage you to review the below linked DoD and government articles regarding the growing trend of romance scams. If you have been the victim of Internet fraud you can report it to the FBI's Internet Crime Complaint Center
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Scam avoidance education and resources
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Social media scams that affect the military
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Online love asking for money? It’s a scam.
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Scammers Defraud Victims of Millions of Dollars in New Trend in Romance Scams
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